Legal Notice & Privacy Policy

Privacy Policy

IDENTIFICATION INFORMATION OF THE ENTITY RESPONSIBLE FOR DATA PROCESSING

Company Name of Organisation Responsible Tax I.D. Nº (CIF)
PROMOCIONES BLAUMAR, SA A08859019
Address:
C/Mayor 12-14, Salou
Corporate Purpose
Catering Services
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GENERAL PRIVACY INFORMATION
SCOPE
The privacy policy of PROMOCIONES BLAUMAR, SA regulates the collection, use and any other forms of processing of the personal data provided by users on this website, or on any of the Internet environments belonging to PROMOCIONES BLAUMAR, SA.
On completing the forms included in the different websites, regarding services provided by PROMOCIONES BLAUMAR, SA, users hereby accept the inclusion and processing of the data they provide in the processing of their personal data, of which PROMOCIONES BLAUMAR SA is the owner, and they may exercise their pertinent rights, as established in the sections below.
All pertinent legal texts are available to users and/or interested parties on the corresponding website.

Who is responsible for the processing of your data?

PROMOCIONES BLAUMAR, SA, is the legal entity responsible for collecting and processing your personal data with respect to the services it provides.

PROMOCIONES BLAUMAR, SA undertakes to respect and safeguard your privacy and the security of your data. The identification data of the processing manager is as follows:

Company Name of Organisation Tax I.D. Nº (CIF)
PROMOCIONES BLAUMAR, SA A08859019
Address:
C/Mayor 12-14, Salou

Contact with Data Protection Manager
Nuria Varela Díaz-Delgado. nvarela@gruporeside.com


Why we collect your data
In accordance with that established in current regulations, PROMOCIONES BLAUMAR, SA only collects those data strictly required for us to offer the services derived from our activities and other features, administrative tasks and activities as provided for by the law.
On this website, only the contact information provided by users is processed. Those data collected from users will be processed in order to:
• Manage contact data
• Send information of interest
• Client administration tasks
• Manage potential clients
• Create profiles
You are hereby informed that automated evaluations will not be carried out, nor will user profiles be created.
You are also informed that the information in the databases may be used for user identification and for statistical studies on registered users.

How long is your personal data stored?
Personal data will be kept, provided that users do not notify us of their wishes to the contrary and for the legally established conservation periods, unless for logical and obvious reasons the data lose their usefulness or the legitimate purpose for which they were collected.

Who will receive your data?
Personal data entered on the website will not be transferred to third parties, except in those cases covered by current legislation (Spanish state security organisations).

PROMOCIONES BLAUMAR, SA does not sell, rent or transfer the personal data belonging to the users of this website, except when necessary for the provision of the service itself.

PROMOCIONES BLAUMAR, SA does not sell, rent or transfer the emails of its users to other companies, unless when necessary for the provision of the service itself.

This website includes links, applications or features that are shared with third parties, such as social networks or online communication systems. PROMOCIONES BLAUMAR, SA is not responsible for the information gathered by these applications, operations or social networks owned by third parties, nor does it have any management capacity or control over them; as a result, those legal notices and privacy policies that may appear on the websites or similar sites belonging to third parties are applicable.

What are the rights of those users who provide us with their data?

Users may exercise, with respect to the data collected in the manner described in the first point, those rights recognized in EU Regulation 2016/679 of the European Parliament and the European Council of 27 April 2016 regarding the protection of physical persons with respect to the processing of personal data and the free circulation of this data, which repeals Directive 95/46 / EC (General Data Protection Regulation), and in particular the rights to portability, access, rectification, elimination and limitation of processing.
The rights referred to in the preceding paragraph, may be exercised by each user by means of a written and signed request, accompanied by a photocopy of their ID or passport, sent to the following address:


PROMOCIONES BLAUMAR, SA
C/Mayor, 12-14, Salou
Users are also informed that they may withdraw their consent for the processing of their data at any time, and that they can submit a claim to the authority responsible for monitoring (the Spanish Data Protection Agency), if deemed appropriate.


THE NOTIFICATION OF INCIDENTS AND IRREGULARITIES.
In the event of any conduct or situation that may create an incident or irregularity of any kind, please contact:

PROMOCIONES BLAUMAR, SA
C/Mayor, 12-14, Salou

PERSONAL DATA PROCESSING – USER ACCEPTANCE

Entering data into any or some of the data collection sheets implies the acceptance of these conditions of use and privacy policy, it being considered that you have been informed of the conditions of use and legal notice thereof and that you agree to comply with them fully when browsing and when participating in www.magnoliahotelsalou.com.

In all events, users are responsible for the authenticity of the data provided, which are accurate, current and complete for the purposes for which they have been provided, and accept responsibility for any damages, both for loss of profit as for ensuing damages, which may arise due to such inaccuracies or erroneous information. In all events, if the data provided in the corresponding forms belongs to a third party, the user is solely responsible for obtaining the correct consent and information from the third party with respect to those aspects detailed in this legal notice and in the privacy policies.

USER RESPONSIBILITY REGARDING USE AND CONTENT
Both access to the websites and any use that may be made of the information and contents included therein will be the sole responsibility of the person who conducts these activities. Consequently, any use that may be made of the information, images, content and/or products shown and accessible through them will be subject to applicable national or international legislation, and to the principles of good faith and of lawful use by all users, who will be totally responsible for their access and performing the correct use. Users will be obliged to make reasonable use of the services and/or contents, under the principle of good faith and with respect to current legislation, morals, public order, good customs, the rights of third parties or of PROMOCIONES BLAUMAR, SA, itself, all in accordance with the possibilities and purposes for which they have been created. PROMOCIONES BLAUMAR, SA does not assume any responsibility, either directly or indirectly, for ensuing damages or loss of profit that may arise from the misuse of the services or contents undertaken by users or third parties.

 

THE INFORMATION SOCIETY AND THE E-COMMERCE SERVICE ACT
In compliance with the duty to provide information, as established in Article 10 of the currently-applicable Law 34/2002, of 11 July on the Services of the Information Society and Electronic Commerce, you are hereby informed that the promoter and content management of the web where you may download different applications and/or information is PROMOCIONES BLAUMAR, SA - with its address at C/Mayor, 12-14, Salou and the manager of the HTTP Internet domain: www.magnoliahotelsalou.com and which is entered in the corresponding registry, which attends to communications from users and/or interested parties through the email address: registro.calidad@gruporeside.com
Any other commercial, trading, administrative or contractual activity of goods and/or services is the responsibility of the company mentioned above, which is the owner of this domain.

 

INFORMATION ON THE USE OF OTHER WEBSITES AND SOCIAL MEDIA NETWORKS
PROMOCIONES BLAUMAR, SA is responsible only for the content and management of the web pages of which it is the owner, or to which it has rights of a similar nature. Any other website or social network or repository of information on the Internet, outside of this website, is the responsibility of its legitimate owners.
PROMOCIONES BLAUMAR, SA participates in a regular manner with different applications and web environments, and always recommends to all users that before accessing these web environments they carefully read all the corresponding legal notices and privacy policies, and only access these sites once they have fully understood and accepted the legal texts described.
PROMOCIONES BLAUMAR, SA undertakes to monitor the content displayed on these social networks and will remove those users who do not use them correctly.
PROMOCIONES BLAUMAR, SA recommends undertaking the following actions (if applicable), following the instructions of the National Institute of Communication Technologies (INTECO) and the Spanish Agency for Data Protection (AEPD), for the use of social networks or for browsing on web environments:

• We recommend that all users use personal pseudonyms or nicknames for the purposes of the Internet, which will allow them to possess an authentic "digital identity" that does not compromise the security of their personal and professional lives.

•  We recommended that users take special care when publishing audiovisual and graphic content in their profiles, as these actions may put the privacy of people in their personal and/or professional environments at risk.

• We recommended that users check and read (both before user registration, and subsequently) the general conditions of use and the privacy policy that the platform places at their disposal on their websites.

• We recommended adequately configuring user profile privacy levels in the social network, so that the profile is not completely public, but only accessible to those persons classified as "friends", who will have access to the information published in the profile, or to those "direct contacts" previously chosen by the user.
• We recommend that you accept as contacts only those persons known to you personally or with whom you have a prior relationship, and do not automatically accept all contact requests you receive, while investigating whenever possible and necessary the identity of the person requesting your contact through the social network.

• We do not recommend publishing physical (geographical) contact information in user profiles that allows third parties to know where users live, work, study or the places that they usually frequent during their leisure time.
• With respect to the users of microblogging tools we recommend taking special care regarding the publication of information on where they are at all times.
• We recommend only using and publishing content covered by intellectual property rights, if not users may be liable for committing a civil offence under Spanish legislation.
• We recommend that users use different user names and passwords to enter the different social networks they belong to.
• We advise using passwords with a minimum length of 8 characters, numbers and with capital and lowercase letters.
• We recommend that all users install and suitably update antivirus software on their computers.
• Minors should not reveal excessive personal data. Never provide this data to strangers.
• All the information concerning the website must be read. It provides information on the website owners and why data is requested.
• If any user is under fourteen years of age, the consent of the parents or guardians is also needed. In such cases, whenever data is requested by a social network, the parents or guardians must be asked for their approval to any subscription.
• Usernames and passwords should not be communicated to third parties, nor shared among friends or classmates. This information is private and should not be revealed to any other persons or strangers.
• Whenever a doubt arises regarding any situation that derives from the use of social networks and participatory tools, parents or guardians must be consulted.
• Computers must be kept in a shared area of the house.
• Rules must be established on the use of Internet in the home.
• Parents must be aware of the operation and negative and positive possibilities involved with platforms of this type.
• Activate parental control and platform control tools and use the email address of a parent or guardian as a secondary contact email address.
• Ensure that age verification controls are in place.
• Ensure that the content blocker has been correctly installed.
• Raise awareness and inform minors about security-related aspects.
• Explain to children that they must never meet people they have met in the online world and that if they do, they must always meet them in the company of their parents or guardians.
• Ensure that minors understand the risks and implications of hosting content such as videos and photographs and are aware of the risks involved in using webcams on social networks.
• Control all minors’ user profiles.
• Ensure that minors only access those pages recommended for their age.
• Ensure that minors do not use their full names.

Legal Notice

PROMOCIONES BLAUMAR, SA, the holder of CIF B08231581, and acting as the owner, facilitator and content manager of this website. PROMOCIONES BLAUMAR, SA hereby informs users that it complies with currently-applicable data protection regulations, and those of a special character, with the Regulation (EU) 2016/679 of the European Parliament and the European Council of 27 April 2016 regarding the protection of individuals with respect to the processing of personal data and the free circulation of this data and which repeals Directive 95/46 / EC (General Data Protection Regulation) and the Law on the Services Society of Information and Electronic Commerce, Law 34/2002, of 11 July.

Company Name of Organisation: PROMOCIONES BLAUMAR, SA
Tax I.D. Nº (CIF): A08859019
Address: C/Mayor 12-14, Salou
Town: SALOU
Post code: 43840

 

DEFINITION OF USER
The use of the website attributes the condition of User and implies full acceptance without reservation of all and any of the regulations included in this Legal Notice in the version published by PROMOCIONES BLAUMAR, SA, at the time the User accesses the website. The User must therefore read this Legal Notice carefully each time he or she plans to use the website, as it may be modified at any time.


INFORMATION ABOUT LINKS
PROMOCIONES BLAUMAR, SA, does not accept liability for third-party websites that may be reached via links or for any content published by third parties.
Any use or access to a website not belonging to PROMOCIONES BLAUMAR, SA is understood to be exclusively at the will and risk of the User and PROMOCIONES BLAUMAR, SA neither recommends nor guarantees any information obtained from a link not belonging to the PROMOCIONES BLAUMAR, SA website, neither will it accept liability for any loss, claim or damages resulting from the use or misuse of a link, or of the information obtained through it, including other links or websites, for a break in the service, or an attempt to use or misuse a link, either when accessing the PROMOCIONES BLAUMAR, SA website, or when accessing the information on other websites from the PROMOCIONES BLAUMAR, SA website.

 


LINKS FROM EXTERNAL WEBSITES

Establishing the link www.magnoliahotelsalou.com from pages that contain displays or propaganda of a racist, xenophobic, pornographic nature, or that support or defend terrorism, or oppose human rights or any other content of an illicit nature or contrary to morality and public order is expressly forbidden. In no event may it be considered or declared that PROMOCIONES BLAUMAR, SA, intervenes, endorses, promotes, participates or has supervised in any way the contents of those page where a link appears, nor that it has consented to its inclusion, unless with express authorization.

 

PRIVACY POLICY

PROMOCIONES BLAUMAR, SA, the holder of CIF B08231581, and acting as the owner, facilitator and content manager of this website. PROMOCIONES BLAUMAR, SA hereby informs users that it complies with currently-applicable data protection regulations, and those of a special character, with the Regulation (EU) 2016/679 of the European Parliament and the European Council of 27 April 2016 regarding the protection of individuals with respect to the processing of personal data and the free circulation of this data and which repeals Directive 95/46 / EC (General Data Protection Regulation) and the Law on the Services Society of Information and Electronic Commerce, Law 34/2002, of 11 July.

By virtue of this regulation, you are hereby informed that the data provided by the user, using the website forms (including the Private Area), will be included and processed in a duly registered procedure in the European GDPR for which PROMOCIONES BLAUMAR, SA is responsible in order to comply with the relationship established between the parties. This data is confidential and its use meets the legally established purposes at all times. Users may exercise their rights to access, rectification, elimination, limitation, portability and opposition to the processing of such data by writing to 43840 Salou (Tarragona), Del Nord, 37.
For more information about our Privacy Policy, please go to the link "Privacy Policy" on this website.

 

INFORMATION ABOUT THE USE OF COOKIES
Cookies may be used on some pages of this website. The purpose of these cookies is to improve the service offered to our customers and our visitors.
Cookies are small data files that are generated in the User’s computer that allow the following information to be obtained:
* Date of time the User last visited the website.
* Design of the content the User chose on his or her first visit to the website.
* Security features that are involved in controlling access to restricted areas.


DISCLAIMER AND LIMITATION OF LIABILITY
The information and services included or available through this website pages may contain mistakes or typing errors. Changes are made periodically to the information contained herein. PROMOCIONES BLAUMAR, SA may at any time make improvements and/or changes to the services and contents.
PROMOCIONES BLAUMAR, SA has obtained the information and material included in the website from sources it considers to be reliable. However, although it has taken the corresponding measures to ensure that the information contained herein is correct, it does not guarantee that it is exact and up to date.

You are also notified that the contents of this website, have two purposes; an informative purpose in terms of quality, location, services and rates, and another, involving the sale of services, as established in this legal notification and other legal texts of the present web


TECHNICAL ASPECTS
PROMOCIONES BLAUMAR, SA declines all liability for any breakdown or malfunction of the services or contents offered on the Internet, whatever the cause. Likewise, PROMOCIONES BLAUMAR, SA does not accept liability for breakdowns in the network, any loss of business resulting from such breakdowns, temporary power cuts, or any other type of indirect damage that may be sustained by the User due to causes beyond the control of PROMOCIONES BLAUMAR, SA.
PROMOCIONES BLAUMAR, SA neither declares nor guarantees that the services or contents will not be interrupted, or that they are free of errors, or that the service or server that make them available are free of viruses or other harmful elements, without prejudice to PROMOCIONES BLAUMAR, SA’s best efforts to avoid this kind of incident. In the event that the User takes certain decisions or undertakes actions based on the information included in any of the websites, it is recommended that the information received be checked with other sources.


COPYRIGHT AND PATENT RIGHTS
The contents provided by PROMOCIONES BLAUMAR, SA, and the contents published on its website, constitute a work under the terms of the legislation governing copyrights and as such are protected by the applicable international laws and conventions.
No part may, in any form, be reproduced, distributed, publicly communicated, transmitted, or transformed, and in general, any other action of public exploitation referring both to the Website and its contents and information, without the express prior written permission of PROMOCIONES BLAUMAR, SA.
As a consequence, all the contents of the different websites and specifically the designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial drawings or any other signs able to be used for industrial or commercial purposes are subject to the copyright and patent rights of PROMOCIONES BLAUMAR, SA, or of third party owners who have duly authorised their inclusion in the different websites.
The contents, images, layouts, opinions, indexes, and other formal expressions that make up part of the Website, as well as the software necessary for the functioning and visualisation of the same, constitute as such a work in Copyright terms and are therefore protected by international conventions and national legislation regarding Copyright. Failure to comply with the above will result in the commission of serious illegal acts and will be subject to the appropriate civil and criminal laws.
It is strictly forbidden for any User of the services or contents to exploit or make commercial use, either directly or indirectly, either totally or partially, of any of the contents, images, forms, indexes, and other formal expressions that form part of the Website, without the prior written consent of PROMOCIONES BLAUMAR, SA.
Specifically, but not exclusively, it is forbidden to reproduce, distribute, exhibit, transmit, retransmit, broadcast in any form, store in hardware or software (for example, on computer diskettes or hard drives), digitalise, or place at the disposal of databases other than those belonging to those authorised by PROMOCIONES BLAUMAR, SA, as well as their translation, adaptation, arrangement or any other transformation of said opinions, images, forms, indexes, and other formal expressions placed at the disposition of the User via the services or contents, as far as such acts are subject to the applicable legislation with regard to Copyright, patent rights or image protection.
PROMOCIONES BLAUMAR, SA reserves the right to limit access to the Website and to the products and/or services contained therein, as well as the subsequent publication of the opinions, observations, images, or comments that the Users may make by e-mail PROMOCIONES BLAUMAR, SA may, in this respect, if considered to be appropriate and without prejudice to the exclusive liability of the Users, set up the necessary filters to avoid content being entered on to the Website which is considered to be racist, xenophobe, discriminatory, pornographic, defamatory or which in any way promotes violence or the spread of content that is clearly illicit or harmful.
Those Users who send to the PROMOCIONES BLAUMAR, SA website, to its suggestions department, observations, opinions or comments by e-mail, unless they expressly and unmistakably state to the contrary, will be understood to have authorised PROMOCIONES BLAUMAR, SA to reproduce, distribute, exhibit, transmit, retransmit, broadcast in any form, store in hardware or software (for example, computer diskettes or hard drives), digitalise, or place at the disposal of the databases belonging to PROMOCIONES BLAUMAR, SA, as well as their translation, adaptation, arrangement or any other transformation of said opinions or comments for the entire time copyright protection is envisaged under the current legislation. Likewise, this authorisation is understood to be given free of charge and by the mere act of e-mailing such observations, opinions or comments the User renounces any pretension to remuneration from PROMOCIONES BLAUMAR, SA.
In accordance with that stipulated in the above paragraph, PROMOCIONES BLAUMAR, SA is authorised to modify or alter such observations, opinions or comments in order to adapt them to the needs of the editorial format of the Website, without prejudice in anyway whatsoever to the moral faculties of copyright that the authors may hold over them. It is forbidden for any of the technical, logical or technological resources to be used to benefit, directly or indirectly, with or without profit, from each and all of the contents, forms, indexes, and other formal expressions that form part of the Website, or from the efforts made by PROMOCIONES BLAUMAR, SA for its functioning. Specifically, it is forbidden to create any link, hyperlink, framing or similar link towards the pages of the PROMOCIONES BLAUMAR, SA website, without the express prior written consent of PROMOCIONES BLAUMAR, SA. Any transgression of the point will be considered as damaging the legitimate copyright rights of PROMOCIONES BLAUMAR, SA over its Website and all the contents of the same.
PROMOCIONES BLAUMAR, SA accepts no liability for any consequences resulting from the above mentioned conduct or actions, neither does it accept liability for the contents, services, products, etc. of third parties that may be accessed directly or via banners, connections, links, hyperlinks, framing or similar links from the PROMOCIONES BLAUMAR, SA websites.

Any technical, logical or technological resource via which a third party may benefit, directly or indirectly, with or without profit, from each and every one of the contents, forms, indexes and other formal expressions that comprise part of the website pages, or from the effort made by PROMOCIONES BLAUMAR, SA for its operations are prohibited.

Specifically, any link, hyperlink, framing or similar link that may be established in the address of the web pages of PROMOCIONES BLAUMAR, SA without the prior, express and written consent of PROMOCIONES BLAUMAR, SA is prohibited. Any violation of that established in this point will be considered as damages to the legitimate rights of the intellectual property of THE CLIENT with respect to the web pages and all their contents.

PROMOCIONES BLAUMAR, SA will not assume any responsibility with regards to any consequences deriving from the aforementioned conduct and actions, nor will not assume any responsibility for the contents, services, products, etc., of third parties that can be accessed directly or via banners, links, links, hyperlinks, framing or similar links from the websites of PROMOCIONES BLAUMAR, SA.

Legal Information for the Hosting Company:

  • Name of Hosting Company: Automatic Netware Limited, trading as Bookassist
  • Company Number: IE312796
  • Registered Address: 35 Fitzwilliam Place, Dublin 2, Ireland
  • Contact Phone No. / Email Address: +353 1 676 2913 / ireland@bookassist.com
  • Website: www.bookassist.org

General conditions

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the Hotel.

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner, Bookassist. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully.
All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Bookassist are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

Protecting your information

We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.

Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.

Contacting the Hotel

In the event of any questions concerning this Privacy Policy please contact The Hote.

This Security, Privacy and Cookies Policy applies to our Hotel's Website.


1. Security

Our Hotel has engaged Bookassist to provide their Booking Engine service to us.
VeriSign Security Certificate

Bookassist is verified as a service provider through the VeriSign Certification Authority. Follow this link to learn more:

about SSL certificates

Credit Card Security

The credit card details page of Bookassist is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. SSL safe connection and secure transaction technology has effectively protected hundreds of thousands of Bookassist customers who have transmitted their credit card numbers online and made a purchase since Bookassist launched its online services in 1999.

Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimized for consumer and hotel benefit.

2. Privacy Statement

This privacy statement refers to our Website and the systems of Automatic Netware Limited trading as Bookassist.

We respect your privacy. This is why we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document.

Why do we collect information?

  • Collecting information provides specific benefits to you, our website visitor
  • Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to facilitate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.

For what purpose(s) do we collect information?

  • Completing or supporting an activity, namely the reservation process or e-voucher purchase process
  • Voluntary customer registration process
  • Statistical usage of the system to facilitate improvements
  • No other use is made of the collected information, in particular the information is never passed to third parties without permission

Who has access to some or all of the information we collect?

  • Bookassist, its branches and its subsidiary companies
  • Accommodation services possibly not sharing our privacy policy
  • Financial clearing services possibly not sharing our privacy policy
  • Legal authorities where authorized to do so

What access do we grant our visitors to the information we collect concerning them?

  • Access is given to all collected information at any time on request

If you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please contact us.

To contact Bookassist, please see office contact details on www.bookassist.org/contact

To contact our Hotel, please see the contact details on our Website.

3. Cookies Policy

This Policy outlines how we may use Cookies on our Website.

We respect your right to privacy. Any personal information which you volunteer on this website will be treated with appropriate standards of security and confidentiality and in accordance with the Irish Data Protection Acts, 1988 (as amended).

What are Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that Cookie. Cookies are useful because they allow a website to recognize a user's device. There are a number of different types of Cookies, each having a different purpose.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). This service uses Cookies. Cookies help the website analyze how visitors to our website use the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website and allowing cookies to remain enabled, you consent to the processing of data about you by Google in the manner and for the purposes as set out above.

What types of Cookies may be used on this website?

Strictly Necessary Cookies

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.

Performance Cookies

Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.

Functional Cookies

Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.

Advertising Cookies

Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.

Tailored Advertising

If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites.

Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/

Third Party Cookies

We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.

Cookies are used by us to enable us to improve our website and to deliver a more personalized service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact us using the Contact Information on our Home Page.

To contact Bookassist, please see office contact details on Bookassist.org

Strictly Necessary Cookies

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.

Performance Cookies

Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.

Functional Cookies

Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.

Advertising Cookies

Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.

Tailored Advertising

If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites.

Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/

Third Party Cookies

We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.

Cookies are used by us to enable us to improve our website and to deliver a more personalized service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact us using the Contact Information on our Home Page.

To contact Bookassist, please see office contact details on Bookassist.org